Member Service Representative Community, Social Services & Nonprofit - Strum, WI at Geebo

Member Service Representative

Co-op Credit Union - CCU Co-op Credit Union - CCU Strum, WI Strum, WI Full-time Full-time Estimated:
$27.
5K - $34.
9K a year Estimated:
$27.
5K - $34.
9K a year 2 days ago 2 days ago 2 days ago Member Service Representatives are responsible for being the face of CCU and welcoming members and non-members in a friendly and professional manner.
They meet member's financial needs by providing exceptional, efficient service on a wide variety of transactions.
This position is similar to what you might think of as a teller at other financial institutions.
If you have experience in public facing roles, excellent communication, math, and computer skills, and are dedicated to exceptional customer service, CCU could be the right fit for you! Cash handling or related financial industry background is preferred but not required.
Bilingual English/Spanish speaking skills is also preferred but not required.
Essential Duties Include:
Performs member transactions, including handling currency, basic deposits, withdrawals and payments, issuance of negotiable instruments and cash advances.
Engages in meaningful and sincere interaction with members during transactions and/or at other times as needed.
Maintains and balance cash drawer on a daily basis.
Records, verifies and processes mail and night deposit transactions, telephone transfers and stop payment requests.
Responds to member inquires, requests, problems or complaints and/or directs them to the appropriate person for specific information and assistance.
Learns and keeps up to date on all CCU products and services.
Educates members on products, services, fees and policies; promotes and cross-sells CCU products and services based on member's needs Performs scanning of a variety of documents on a regular basis.
For full job description and application instructions visit our website at www.
coopcu.
com In order to be officially considered for employment applicants must submit a completed CCU employment application directly to Human Resources in person, by mail, or electronically.
Applying via Indeed.
com alone does not qualify you for consideration for this position.
Co-op Credit Union is a financially strong, mission-driven credit union.
We offer a professional work environment that is dedicated to employee development, community, and serving our member-owners.
We look forward to welcoming new talent to our team as we grow! Co-op Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
Job Type:
Full-time
Benefits:
Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Experience level:
No experience needed Physical setting:
Office Schedule:
Day shift Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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